Deliver CX – The ultimate customer-centric event

Join hosts Moneypenny and insight6 for this exclusive event as they unlock the latest CX trends and best practice. Ideal for those working within professional sectors, you’ll take away pragmatic tips and initiatives to enhance your customer journey across a range of channels.

The event will be held at Warwickshire’s impressive British Motor Museum, with specialist speakers offering their insight on all things CX. Here’s how the day will unfold:

9:30am – Registration and refreshments

10:00am – Welcome

10:10am – How to CX super-proof your business: Jonathan Winchester, Founder & Chief Executive, insight6

A look at the core of CX, success stories and the issues the UK professional sector currently face

10:45am – How to execute your CX strategies

A panel of businesses are set to share their own CX journeys, looking at the reality along with common pitfalls

11:30am – Networking break with refreshments

12:00pm – Making your website work harder: Hannah Stringer, Marketing Director, Moneypenny

Identifying the key areas to focus on and hearing real results from Moneypenny’s digital CX benchmarking report

12:30pm – The 6 things business leaders need to do: Jonathan Winchester, Founder & Chief Executive, insight6

Revealing the crucial actions that must be taken for business success, and how to bring your team along with you

1:00pm – Buffet lunch and networking

1:45pm – Colin MacLachlan – Keynote speaker

Hear from the former soldier and star of Channel Four’s ‘SAS: Who Dares Wins’, who’ll draw on his own life story and focus on the motivation, risk, resilience, planning and determination required when it comes to outstanding customer experience.

2:45pm – Networking with refreshments and free entry to the museum   

4:00pm – Close of event

Tickets are limited, so make sure to register today to confirm your place!

BOOK HERE