Ahead of Dame Sharon White’s first day as chair of John Lewis tomorrow (Wed), why the retailer needs to join the call for Business Rates reform

High Business Rates Adding to Pressures on Costs at John Lewis Department Stores Says Colliers International – 21 department stores including those in Greater Manchester and Liverpool have bills of over £1m each.

North West – February 4th 2020

As Dame Sharon White prepares for her first day at John Lewis tomorrow (Wed), the retailer is under pressure. Negative news emanating recently, including high profile departures from its senior management team and another big fall in profits – following a 2 per cent decline in sales, illustrate how even blue-chip retailers are facing the heat in current market conditions.

Dame Sharon will have to look more closely at costs. And there is no doubt that the current business rates regime is adding to the pressure, says John Webber, head of business rates at real estate advisors Colliers International.

Analysing John Lewis stores in the UK, Colliers estimates that the department store business (not including Waitrose) faced a business rates bill of around £57.4m in the current year- more than 30 per cent higher than before the 2017 Revaluation. This is due to rise further to £59m next year – a big bill for a department store chain of less than 50 shops.

And some stores face enormous bills.

Colliers has found that 20 John Lewis department stores are paying rates bills of more than £1m each in the 2019/20 tax year including the stores at Trafford Centre and Cheadle in Greater Manchester and Liverpool One, the retail, restaurant and entertainment centre.

Such bills are due to rise further in 2020/2021 and looke increasingly unsustainable in the current climate.

According to John Webber: “The increasing shift to online shopping, rising costs, including the rise in the minimum wage and dampened consumer confidence are all taking their toll on traditional department stores and John Lewis is no exception. We understand it is looking closely at its management layers, its annual bonuses, its Christmas advertising spend and its position with its various landlords.  With such a drop in sales, it is no wonder the company is needing to take defensive measures.”

“But,” as Webber continued, “the business rates environment needs to be overcome also.”

“Whilst John Lewis is currently negotiating with landlords over the rents and even the service charges that it pays, one area of costs – business rates – is set in stone and there is no room for manoeuvre. And bills are likely to continue to rise over next year too.”

Of course, with 2021 Revaluation around the corner, John Lewis should get some reprieve in 2021/22 since rate bills should reflect the reduction in retail rental levels, as seen at April 2019. But as Webber points out, this would only kick in if the Government allows values to move to their correct levels immediately and does not implement a period of transition, as it did so disastrously after the 2017 revaluation.

John Webber continued: “Like other retail operations, John Lewis is facing rising costs which it is attempting to keep under control in a difficult market. Business rates are playing their part in keeping such costs high. It would be massively disappointing if the Government shows it has learnt nothing from the current retail predicament and goes down the downward transition route as it did at the last Revaluation. We need to allow retailers such as John Lewis a chance to ease their rates burdens immediately. Dame Sharon should join in the campaign to make sure this happens.

“Sadly, given recent announcements designed to help smaller retailers no one in power seems to appreciate that it is the bigger retailers, the chains that are the big employers in the sector. Maintaining a punitive tax system against the bigger retail players whilst providing relief for the smaller retailers, does little to prevent store closures and job losses as we have seen elsewhere in the market.  When quality retailers like John Lewis start to feel the pinch, we know we are really in trouble.”

In January the BRC (British Retail Consortium) reported 2019 to be the worst year on record for the retail sector.